Terms of service
Terms of Service
Last Updated: September 7, 2026
Welcome to Hazel’s Threads Boutique. These Terms of Service (“Terms”) apply to your use of our website and your purchase of products from Hazel’s Threads Boutique.
By accessing our website or placing an order, you agree to these Terms. Please read them carefully before making a purchase.
1. About Our Store
Hazel’s Threads Boutique is an online boutique offering clothing, accessories, jewelry, and other fashion and lifestyle products.
We reserve the right to update, modify, or discontinue products, services, pricing, or website features at any time without prior notice.
2. Products & Product Information
We make every effort to ensure that product descriptions, photographs, colors, sizing information, and other product details are accurate.
However, colors may appear slightly different depending on your device, monitor, or screen settings.
Product availability is not guaranteed. An item may become unavailable before an order can be fulfilled.
If an item becomes unavailable after you place an order, we will contact you regarding the available options, which may include a replacement, store credit, or refund.
3. Pricing
All prices displayed on our website are subject to change without notice.
We reserve the right to correct typographical, pricing, product description, or other errors on our website.
If an item is purchased at an incorrect price due to an error, we may contact you regarding the order and may cancel the order and issue a refund when appropriate.
4. Orders
When you place an order, you are making an offer to purchase the products selected at the prices displayed at checkout.
We reserve the right to accept, refuse, or cancel an order for reasonable reasons, including:
- Product availability
- Pricing or listing errors
- Suspected fraudulent activity
- Incorrect customer information
- Payment issues
- Other circumstances that prevent us from properly fulfilling the order
If we cancel an order after payment has been received, the applicable payment will be refunded.
5. Customer Information
You are responsible for providing accurate and complete information when placing an order.
This includes your:
- Full name
- Shipping address
- Billing information
- Email address
- Phone number, when requested
Hazel’s Threads Boutique is not responsible for delays, returned packages, additional shipping costs, or other issues caused by incorrect or incomplete information provided by the customer.
6. Payments
Payment must be successfully completed before an order can be processed.
We accept the payment methods made available at checkout.
Orders may be cancelled if payment is declined, reversed, disputed, or otherwise unable to be successfully processed.
7. Shipping
Orders are generally processed within 3–5 business days, unless otherwise stated on the product listing or during checkout.
Shipping times are estimates and are not guaranteed.
Once an order has been shipped, Hazel’s Threads Boutique is not responsible for delays caused by the shipping carrier, weather, holidays, incorrect addresses, or circumstances outside of our control.
Please review our Shipping Policy for additional information.
8. Returns & Exchanges
Returns and exchanges are subject to our Return & Exchange Policy.
Customers are responsible for reviewing the return requirements before purchasing.
Items that are marked as final sale, clearance items, personalized items, or otherwise identified as non-returnable may not be eligible for a return or exchange.
9. Preorders
Some products may be offered as preorders.
Preorder products are not currently ready to ship, and estimated arrival dates are not guaranteed.
Supplier delays, manufacturing delays, shipping delays, and other circumstances may affect the estimated arrival date.
By purchasing a preorder, you acknowledge and agree to our Preorder Policy.
10. Damaged or Defective Items
If an item arrives damaged or has a manufacturing defect, please contact us within the timeframe stated in our Damaged & Defective Items Policy.
Please provide your order number and photographs of the item and packaging when requested.
We will review the issue and determine an appropriate resolution.
11. Promotions & Discounts
Promotional codes, discounts, sales, and special offers may have additional terms.
Unless otherwise stated:
- Discounts cannot be combined.
- Discounts cannot be applied to previous purchases.
- Promotional offers may have expiration dates.
- Some products may be excluded from promotions.
- We reserve the right to end or modify promotions at any time.
Please review the specific terms of each promotion before purchasing.
12. Intellectual Property
All content on the Hazel’s Threads Boutique website, including but not limited to:
- Logos
- Brand names
- Product photographs
- Graphics
- Website designs
- Written descriptions
- Social media content
- Original marketing materials
is owned by or used by Hazel’s Threads Boutique with permission and may not be copied, reproduced, distributed, modified, or used commercially without prior written permission.
13. Prohibited Use
You agree not to use our website or services:
- For unlawful purposes
- To commit fraud
- To make fraudulent purchases
- To interfere with the operation of our website
- To attempt unauthorized access to our website or systems
- To copy or misuse our content
- To provide false or misleading information
- To engage in activity that could harm Hazel’s Threads Boutique or its customers
We reserve the right to refuse service or cancel orders when we reasonably believe fraudulent or abusive activity has occurred.
14. Third-Party Services
Our website may use third-party services, applications, payment processors, shipping providers, advertising platforms, or other technology providers.
Those third parties may have their own terms and privacy policies.
Hazel’s Threads Boutique is not responsible for the policies or practices of third-party services that are outside of our control.
15. Website Availability
We do our best to keep our website available and functioning properly. However, we do not guarantee that the website will always be available, uninterrupted, secure, or free of errors.
We may temporarily suspend or modify the website for maintenance, updates, technical issues, or other reasons.
16. Limitation of Liability
To the extent permitted by applicable law, Hazel’s Threads Boutique will not be responsible for indirect, incidental, special, or consequential losses arising from the use of our website or the purchase or use of our products.
Nothing in these Terms is intended to exclude or limit any rights or protections that cannot legally be excluded or limited under applicable law.
17. Changes to These Terms
We may update these Terms of Service from time to time.
Any changes will be posted on this page with an updated “Last Updated” date.
Your continued use of our website after changes are posted means you acknowledge the updated Terms.
18. Governing Law
These Terms will be governed by the applicable laws of the State of Alabama, without regard to conflict-of-law principles, except where applicable law requires otherwise.
19. Contact Us
If you have questions about these Terms of Service, please contact us:
Hazel’s Threads Boutique
Email: orders@hazelsthreads.boutique
Thank you for supporting Hazel’s Threads Boutique!